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DIGITAL & INNOVATIVE RETAILING ASIA CONFERENCE

 

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Digital & Innovative Retailing Conference 24-25/9/14

Secara keseluruhannya apa yang saya dapat kongsikan apabila selesai aja menghadiri conference ini…

– Secara AMnya di Malaysia, sesiapa yang memngusahakan perniagaan internet retail dan mempunyai ecommerce platform – mereka boleh di kategorikan sebagai golongan ‘Pioneer’ didalam Digitial Retailing Industry di Malaysia.. So siapa yg da ada ecommerce utk jual produk Mereka…Tahniah saya ucapkan!
Kalau sekarang da dapat taraf Pioneer..can u imagine what will happen fr another 5-10yrs frm now? If u are still in this game, u will be one of the Market Leader in ASIA!

– Dari segi teknologi & implementation , Malaysia agak ketinggalan di belakang US&UK selama 5-6tahun! Wow… Thats why masih bnyak benda lagi yang kita perlu belajar….& bring in the technology onboard in our business.

– Nowadays… We have to think on this concept ‘O2O’ – Online 2 Offline. Tak kisah la perniagaan anda berkonsepkan Kedai @ butik. Kita perlu menggunakan Online teknik utk menarik pelanggan ke Butik/kedai kita. Platform yang paling sesuai sekarang ialah Social Media!

– Social Media Engagement yang paling penting sekarang ialah:
1 – Facebook
2 – Instagram
Thats all 🙂

– Nowadays, customer service can be done effectively thru social media -platform facebook antara yang paling popular di ikuti oleh twitter with condition WE ARE READY! – the keyword here is- we need to have Social Media Manager in our organization.

– ecommerce can be consider ‘OLD’ now… whats new today? – SocialCOMMERCE!
…… Can u imagine if we still dont have our ecommerce for our retail store? 🙂

– what most consumer use now to get latest info? – SMARTPHONE! – So, we need to think on how our biz can be reached by our target market thru SMARTPHONE!

Its never to late if all of us to consider to be in online business in Malaysia aka ASIA. The most important things… Educate our self first what is the latest trend & technique that can be implemented in our online biz to enter the market for the right target market.
If i have more..i will continue 🙂